The prevailing economic conditions demand robust business strategies that are designed to meet two goals; to help you survive the current challenges and to build capability to prosper in a reshaped world. In order to achieve this organisations need to have a clear corporate vision of where they are heading.
The organisations culture must be aligned with this vision. Managing culture is probably the single most important challenge for any chief executive today.
Organisational Culture can be defined as “the shared values, norms and expectations that govern the way people approach their work and interact with each other.” It is essentially how people believe they are expected to behave in order to “fit in” and “get ahead” within the organisation. Such behaviour is the result of many variables, but like all cultural based behaviour, it is learned. Culture therefore is how people have learned to behave within an organisation.
The culture is the foundation that all else is built upon including:
Thinkahead has developed a Culture Enhancement Program which not only measures an organisations actual culture but also an organisations cultural ideal. We use highly valid and reliable assessment tools such as the Organisational Culture Inventory (OCI) and the Organisational Effectiveness Inventory (OEI), which allows you to also compare and benchmark your organisations culture to your industry.
The OCI measures three overall types of organisational cultures consistent with Satisfaction/Security and Task/People distinctions.
Our analysis focuses on the individual, group and organisational levels which directly relate to organisational culture. The OEI assesses the following categories:
A corporate culture program is a structured, psychology-led approach to understanding and improving the shared values, behaviours and norms of your organisation. Culture matters because it quietly shapes everything — how people communicate, make decisions, handle conflict and perform — and a healthy culture is one of the strongest predictors of engagement, retention and sustainable performance.
We measure culture using validated diagnostic tools, surveys and structured interviews or focus groups, benchmarked against representative data. This gives an objective picture of current strengths and gaps, and a clear baseline to measure change against over time.
Organisational cultures are often described along dimensions such as constructive (achievement, self-actualising, encouraging), passive or defensive (approval, dependent, avoidance) and aggressive or defensive (oppositional, power, competitive). Most organisations show a mix; the goal is to strengthen the constructive styles that drive performance and wellbeing.
Improving culture has a direct, measurable impact on the bottom line — through higher engagement and discretionary effort, better collaboration and decision-making, lower turnover and absenteeism, and reduced psychosocial risk. A constructive culture also makes every other business initiative easier to deliver.