HOW WE BUILD OUR PROGRAMS
The success of our customised training and development modules are due to the implementation of a strategic eight step plan which ensures that we achieve the identified training objectives.
1.Consultation with relevant internal personnel in order to ascertain strategic direction, business drivers and key objectives as well as understand the organisational culture and working environment
2. Structured needs analysis to systematically define the activities necessary to obtain the organisations desired results and ensure they are aligned to the corporate plan and competencies
3. Selection of service inclusion to ensure the most effective service types, resources, methodologies and materials are used to achieve the key activities and objectives of the organisation
4. Communication strategy and roll out of service to effectively communicate and promote the program and ensure engagement and commitment by employees
5. Continuous communication between Thinkahead and the organisation to ensure any issues that arise are intervened and dealt with in a timely and responsive manner
6. Identification of risks and concerns are monitored and reported back to management regarding organisational hot spots, emerging issues and trends
7. Program evaluation and measurement varies depending on the type of intervention/service that is provided, however our measures focus on reactions, knowledge, skills, application and impact on the business. All services provided by Thinkahead are evaluated against agreed outcomes and deliverables
8. Corporate report and feedback is provided at the conclusion of the service which summarises service delivery, emerging hot spots and trends and any organisational specific issues that may have surfaced throughout the consultancy period
